Tech advice community site FixYa received $6 million from Mayfield Fund and Pitango

noreply@blogspirit.com (IsraelDigital) — Wed, 19 Mar 2008 18:45:00 +0200

Free tech advice community site FixYa received $6 million in Series B funding by Mayfield Fund and Pitango Venture Capital. FixYa will use the funds to expand its business operations in the United States and Israel and to offer new products and services to its rapidly growing user base.

FixYa is an online source for free technical advice on gadgets, electronic equipment and consumer products. Fixya website has currently more than 6 million monthly unique visitors and covers more than 800,000 consumer products in all categories. More than 100,000 new questions and answers are posted every month. Product-category experts and other members of the community answer most questions in fewer than 12 hours.

“Consumers are dealing with a tidal wave of increasingly complex products at the same time that fewer resources are being committed by manufacturers to customer service and support,” said Raj Kapoor, managing director at Mayfield Fund, who will join FixYa’s board. “FixYa’s community-based approach creates an efficient marketplace where people can ask questions and get answers to any high- or low-tech problem they may have with their gadgets or other products.”

FixYa was launched in August 2005 by Yaniv Ben-Saadon, the current company SEO. In January 2007 the company has raised $2 million in Series A with an initial seed investment from Mayfield Fund and Pitango Venture Capital. FixYa is headquartered in San Mateo, CA.

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Online consumer tech-support startup SupportSpace secures $4.25 million in first round

noreply@blogspirit.com (IsraelDigital) — Tue, 24 Oct 2006 19:30:00 +0200

Online consumer technology support startup SupportSpace has closed its first round of funding, raising $4.25 million from BRM Capital and Gemini Israel Funds. SupportSpace plans to launch its direct online expert support center in the US market in the second half of 2007.

"SupportSpace is building the first online community of professionals delivering tech support services. Our goal is to introduce a reliable, user-friendly web environment that will make it easy for consumers to get effective, affordable tech support at any time," said SupportSpace Co-founder and CEO Yair Grindlinger.

SupportSpace was founded in 2005 by Doron Elgressy, former founder of Security-7 that was acquired by Computer Associates, and Yair Grindlinger, former CEO of Port Authority Technologies (Vidius). Focusing on the US market, the company is developed a professional online support platform that leverages the Internet to solve technical problems for home users, with maximum flexibility regarding pricing and delivery.

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Tech advice community site FixYa received $6 million from Mayfield Fund and Pitango

Online consumer tech-support startup SupportSpace secures $4.25 million in first round